Tele Sales Executive- Lakme Academy NOIDA

Job Description

Tele-Caller LAPA

• Follow up with students who have already attended counselling but did not return/enrol.
• Re-engage post-counselling leads and understand reasons for non-conversion.
• Follow up on all leads generated through Google, Instagram, direct enquiries and walk-ins.
• Maintain regular and timely follow-ups through calls and messages.
• Convert interested prospects into counselling appointments and centre walk-ins.
• Ensure a minimum of 10–12 qualified walk-ins per month through systematic follow-up.
• Maintain accurate lead status, remarks and follow-up dates in CRM/LMS.
• Coordinate with the Counsellor/Centre Head on hot, pending and high-potential leads.
• Track lead movement from enquiry counselling follow-up walk-in enrolment.
• Achieve assigned calling, follow-up, walk-in and conversion targets.
• Maintain professional communication and uphold Lakm Academy brand standards.