Tele Sales Executive & coordinator

Role & responsibilities

• Handle walk-in, phone, WhatsApp and website enquiries from parents and students (Class 9 to graduation).
• Explain AADIs psychometric assessment and counselling programmes clearly, and convert enquiries into bookings.
• Follow up with leads on a regular schedule and keep the Tele CRM up to date.
• Schedule assessment and counselling appointments, manage the calendar and prevent double-booking.
• Coordinate reports, payments and session reminders between clients and the counselling team.
• Support school tie-ups, seminars and Edu Expo events (registration, lead capture, follow-up).
• Make sure every family has a warm, professional experience from first call to final session.
• focus on past clients and manage their journey and regular connection with them.

Preferred candidate profile

• Graduate in any discipline (Psychology, Education, BBA or Mass Communication preferred).
• 1–3 years in counselling sales, admissions, ed-tech, front office or client servicing. Strong freshers are also considered.
• Fluent spoken English and Hindi (Punjabi is a plus), with a confident, friendly manner on calls and in person.
• Comfortable with targets, follow-ups and basic CRM, Excel and WhatsApp Business.
• Organised, dependable and good with parents. Should genuinely care about helping students.
• Based in or able to commute daily to Sector 8, Chandigarh (Tricity candidates preferred).

Perks and benefits

• Fixed salary of []–[] per month plus performance incentives on conversions.
• Training in career guidance and psychometric tools
• Professional, growth-focused office on Madhya Marg, Chandigarh.
• Exposure to schools, seminars and education events across the region.
• Clear growth path to Senior CRE or Centre Coordinator.
• Paid leave and a [6-day / 5.5-day] work week.