Tele Sales Executive and Online Chat Executive

Roles and Responsibilities

• Handle customer Sales via phone calls, emails, and chats to resolve issues promptly and professionally.

• Covert Leads into Sales via calls and Online website Chat
  
• Increasing Sales by Providing product information, demos, and solutions to customers based on their needs.
  
• Identify customer satisfaction through regular feedback mechanisms and take necessary actions to improve services.
  
• Collaborate with internal teams to resolve complex customer issues and escalate when required.
  
• Meet daily/weekly targets set by management while maintaining high levels of accuracy.