Tele Sales Associate

Company: Sea GameX, Singapore

Established: Aug 2024

Work Mode: WFO

Process: Voice Process

Shift: Day Shift(10AM-6PM)

Working: 6 Days

Job Title: Tele Sales Associate

Salary: 20000 INR+ Incentives

Objectives of this role:

• Meet daily/weekly/monthly sales targets by converting the call into real time deposit in the game(150-200 calls/day).
• Gain a deep understanding of the companys services and find gaps in the customer’s lives wherein the company’s services fit
• Foster strong relationships with existing and potential customers by honing the telesales skills such as listening, empathy and problem-solving

Responsibilities

• Convert leads for the company through telephonic conversations
• Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
• Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
• Update customers about new launches and record customer reactions to new products
• Be aware of the latest industry trends as a telesales associate
• Liaise with the concerned department regarding customer queries and complaints

Required skills and qualifications

• Freshers are also welcome
• Prior 1 Year experience working in Igaming is preffered
• Fluency in Hindi
• Adept knowledge of working with MS Office
• Great communication skills in HIndi both verbal and written

Preferred qualifications:

• Bachelor’s degree or a similar discipline