Tele Marketing Executive

Core Responsibilities

• Outbound Prospecting: Reach out to potential customers using assigned lead lists to pitch products, services, or software solutions.
• Inbound Lead Conversion: Respond promptly to incoming inquiries, web leads, and marketing campaigns to turn prospects into paying customers.
• Needs Assessment: Consult with potential clients to understand their specific pain points, requirements, and budget constraints.
• Product Presentations: Deliver compelling virtual product demonstrations or articulate features and benefits clearly over the phone.
• Objection Handling: Address customer concerns, answer technical or pricing questions effectively, and overcome resistance to close the sale.
• Pipeline Management: Maintain accurate, up-to-date records of all customer interactions, call statuses, and sales stages in the CRM system (e.g., Salesforce, HubSpot).
• Target Achievement: Consistently meet or exceed individual and team monthly/quarterly sales quotas and key performance indicators (KPIs).

Key Requirements & Skills

• Communication: Exceptional verbal communication, active listening, and a persuasive yet professional phone etiquette.
• Resilience: High emotional resilience and the ability to handle rejection positively in a target-driven environment.
• Technical Literacy: Proficiency in using CRM software, MS Office / Google Workspace, and video conferencing tools.
• Negotiation: Strong closing and negotiation skills to secure favorable terms while ensuring customer satisfaction.