Tele Marketer

. Work with team members on the call floor to meet sales and performance goals.
. Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
. Meet or exceed projected weekly and monthly sales goals.
. Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
. Accurately document the customers personal information including phone number, address and other order information.
. Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.
. Ask relevant leading questions to understand the customers needs and recommend the best product or service for their purposes.
. Follow prepared sales script to provide accurate information about a products price, features and benefits.

. Telephone communication.
. Active listening.
. Customer service.
. Product knowledge.
. Persuasiveness.
. Enroll in a course.
. Seek a mentor.
. Practice your skills.

Responsible for talking to potential customers on the phone to sell products or solicit donations.