Tele-counselor

Job Description:

Tele - Counsellor

Company Details:

Rus Education is a leading Overseas Education Provider in India, specializing in helping Indian students pursue a career in medicine. With over 27 years of experience, Rus Education has successfully facilitated thousands of students from all across India in securing seats for MBBS in Russia. The highly subsidized fees, high-quality medical education, and recognition from prestigious organizations such as the World Health Organization, World Directory of Medical Schools, Medical Council of India, and ECFMG make Russia a preferred destination for Indian students.

About the Role:

We are hiring Tele-counsellors to guide students interested in MBBS abroad. This is a non-target, support-focused role with no sales pressure.

Responsibilities:

• Handle inbound/outbound calls.

• Provide information on MBBS abroad programs, eligibility & admission steps.

• Resolve student/parent queries with clarity.

• Maintain call records and update CRM.

• Coordinate with internal teams for follow-ups.

Requirements:

• 12th pass/Graduate preferred.

• Good communication in English & Hindi.

• Basic computer skills.

• Experience in tele-calling/counseling preferred