Tele-calling Sales

Outbound Telecalling Sales SME

Company: M1xchange
Experience: 25 Years
Location: Multiple Locations across India
Employment Type: Full-time

About M1xchange

M1xchange is an RBI-licensed TReDS (Trade Receivables Discounting System) platform that enables thousands of MSMEs to receive early payments against their receivables and support business growth.

The platform enables MSMEs to discount their approved invoices pending with corporate buyers through a unique bidding model involving 55+ banks and NBFCs, helping them access competitive interest rates.

With a strong focus on financial inclusion and technology-driven financial services, M1xchange is rapidly growing and expanding its presence across India.

Key Responsibilities

• Make a high volume of outbound calls to prospective customers from assigned leads.
• Understand M1xchange's products and services and effectively communicate their features and benefits.
• Engage with prospective customers, build rapport, generate interest, and identify business requirements.
• Deliver effective sales pitches and handle customer queries and objections.
• Drive customer acquisition and achieve assigned calling and sales targets.
• Collect customer information and KYC documents/data required for registration as per RBI norms.
• Coordinate with internal and external stakeholders to ensure smooth customer onboarding.
• Process customer registration applications professionally and accurately.
• Follow up with customers for any additional information or documentation required.
• Maintain proper records of customer interactions, applications, and follow-ups.

Candidate Profile

• 2–5 years of experience in Outbound Telecalling, Telesales, Sales Operations, or Business Development.
• Experience in B2B outbound telecalling is preferred.
• Candidates with experience in Banking, NBFC, Fintech, Supply Chain Finance, Working Capital Loans, or other financial products will be preferred.
• Strong communication and interpersonal skills.
• Good sales, persuasion, and objection-handling skills.
• Customer-focused with the ability to build strong relationships over the phone.
• Good time management and follow-up skills.
• Comfortable working with targets and in a fast-paced environment.
• Basic computer proficiency with working knowledge of Microsoft Word.
• Proactive, dynamic, and solution-oriented approach.
• Strong team spirit and ability to collaborate with multiple stakeholders.

Key Skills

Outbound Telecalling | B2B Sales | Telesales | Telecalling | Business Development | Lead Generation | Customer Acquisition | Sales Operations | Banking | NBFC | Fintech | Supply Chain Finance | Working Capital | KYC | Customer Onboarding

Why Join M1xchange?

• Opportunity to work with a leading fintech platform in the TReDS ecosystem.
• Exposure to B2B sales and financial products.
• Fast-paced and growth-oriented work environment.
• Opportunity to work with leading banks, NBFCs, and corporate customers.