tele-callers Professional
MY Safe Loan Gujarat · Vadodara · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
The target of the tele callers will be to boost the sales by talking to the existing and potential customers by phone calls and strategically convincing them. The conversation would be over the phone, including solving customer queries regarding loans and explaining products to them. Hence excellent communication skills and convincing power are required mainly. Additionally, a tendency to work at a stretch and maintain a calm and composed temperament is also extremely important.
The responsibilities will include:
- Answering phone calls and explaining the loan product and services offered by the company.
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers regularly.
- Providing solutions based on customers needs and requirements.
Criteria
- Graduate / Non-Graduate
- Fresher or one year of experienced candidate (preferably Sales Experience)
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organisational skills.
- Ability to work in a team or individually as and when required.
- Ability to handle multi-tasking work profile.
- Outstanding problem-solving skills.
- Proficient time management abilities.
- Excellent decision-making skills.
- Ability to work under stress and pressure.
- Shift Time: 10:30 am to 7 pm
- Location: Vadodara
- Fixed salary along with lucrative Incentive Module
- Brilliant working atmosphere for professionals
- Scope of learning through earning for beginners who want to grow
Aspiring candidates also have openings for the Assistant Sales Manager post. The responsibilities they are expected to honour are as follows:
- Boosting up the sales level.
- Supervising and leading the sales team with guidance and knowledge to achieve sales targets.
- Performance monitoring of the sales team.
- 100% accuracy in keeping the data obtained safe and secured.
- Building a professional and hearty relationship with the customers.
- Building up and identifying a new strategy to level the sales up.
- Attending meetings and training sessions for new products.
- Acting as working Sales Manager in their absence.
Criteria:
- High School Diploma/ Graduate/ Post Graduate.
- Bachelor s degree in marketing, communications, or related field is advantageous.
- Experience in sales and customer service.
- Skilled in all Microsoft Office applications.
- The ability to work in a fast-paced environment.
- Excellent problem-solving skills.
- Strong management and leadership skills.
- Effective communication skills.
- Exceptional customer service skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri