{"@context":"https://schema.org","@type":"JobPosting","title":"Tele Caller","description":"

Roles and Responsibilities

Verify patient demographics, contact information, and insurance details through electronic health records (EHRs) or paper charts.
Identify patient eligibility for healthcare services based on policy coverage and medical necessity.
Make outbound calls to patients, providers, and insurance companies to schedule appointments, resolve issues, and follow up on claims.
Confirm patient registration information with hospital staff before scheduling appointments.
Follow up with patients to ensure timely completion of procedures or treatments.

Desired Candidate Profile

2-4 years of experience in telecalling or related field (healthcare BPO).
Strong communication skills for effective interaction with patients, providers, and insurance companies.
Ability to work independently from home office setup with reliable internet connection.
Proficiency in using computer software applications such as EMR/EHR systems.

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