Tele Caller

This is an Off-Roll Position based out of Mumbai HO

Role & responsibilities:

1. Lead Calling & Follow-up
• Call and follow up on all leads generated through retailer partners.
• Regularly follow up with prospective customers to convert leads into sales.
• Coordinate with retailers and customers to ensure timely closure of leads.
• Maintain proper records of calls, follow-ups, and lead status.
2. Retailer Partner Relationship Management
• Call all retailer partners regularly to maintain strong business relationships.
• Understand retailer feedback and identify any service-related concerns.
• Coordinate with the relevant teams to resolve retailer/customer issues.
• Ensure regular communication and engagement with retailer partners.
3. Sales Conversion
• Drive lead conversion through effective telecalling and follow-up.
• Handle customer queries and communicate product/service benefits clearly.
• Use strong persuasion and communication skills to achieve sales closure.
• Meet assigned sales and conversion targets.

Preferred candidate profile:

• Minimum 2 years of experience in Telecom/Broadband Sales.

• Candidates with Inside Sales / Telecalling experience are preferred.
• Excellent verbal and written communication skills.
• Strong sales closure and persuasion skills.
• Good follow-up and customer-handling skills.
• Ability to build and maintain strong relationships with retailer partners.
• Target-oriented, proactive, and comfortable working in a sales environment.
• Basic knowledge of CRM/lead management systems will be an advantage.