Tele Caller

Role & responsibilities

• Customer Outreach: Connect with farmers, agricultural dealers, and rural customers via phone or mobile applications in fluent Hindi.
• Product & Service Explanation: Educate customers on agricultural products (fertilisers, seeds, pesticides, farming tools, organic products) or agri-tech services (crop advisory services, farming apps).
• Lead Generation & Sales: Conduct outbound calling to prospective clients, explain product benefits, generate leads, and drive product sales.
• Query Resolution: Address farmers' product queries, usage guidelines, and farming-related questions politely and effectively.
• Data Management: Record daily call details, customer feedback, and sales outcomes in CRM software or Excel spreadsheets.
• Follow-Up Calls: Perform regular follow-up calls with existing clients and potential leads to close sales and maintain strong customer relationships.

Preferred candidate profile