Tele Caller

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Key Responsibilities & Duties
Call Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.
Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.
Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.
Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.
Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.
Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.
Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.