Tele Caller

Roles and Responsibilities:

Only female candidates can apply.

A Female Telecaller makes and receives phone calls to find new sales leads, answer customer questions, and promote IT company products or services

Core Roles and Responsibilities

* Lead Generation & Cold Calling: Dial prospective clients from a database, introduce the brand, qualify interest, and set up appointments or hand off warm leads to the sales team.

* Inbound & Outbound Communication: Answer incoming customer inquiries, resolve basic complaints, or place outbound follow-up calls to existing and prospective clients.

* Objection Handling: Listen actively to customer hesitations, address doubts calmly, and pitch solutions that match their specific needs.

* Data Management & CRM Updates: Log every call outcome, update customer profiles, and maintain accurate records in spreadsheets or CRM software like TeleCRM.

* Target Achievement: Meet daily or weekly metrics, such as total call volume, conversation duration, leads qualified, or conversions closed.

* Script & Etiquette Adherence: Follow company-approved talking points while keeping a polite, professional, and patient tone.