Tele Caller
Ideal Ice Cream · Not specified · onsite · Posted 33d ago
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
- Retailer & Dealer Communication: Proactively reach out to dealers and retail partners to maintain strong relationships and ensure smooth, ongoing coordination.
- Feedback Collection: Gather structured feedback regarding product quality, order supply timeliness, packaging, and overall service experience.
- Record Keeping & MIS Management: Maintain, update, and manage accurate MIS reports and records tracking dealer feedback and raised concerns.
- Internal Reporting: Escalate and report compiled feedback and issue reports directly to the Back Office Admin for swift resolution and follow-up.
Sourced from naukri
Skills
About Ideal Ice Cream

Ideal Ice Cream
175
employees
1975
51 years old
Mangaluru, Karnataka
India
₹4.9L PA avg
Avg at Ideal Ice Cream
About
Ideal Icecream is a highly respected brand in the Indian Icecream Industry and is renowned for unmatched quality and taste. With its roots in Coastal Karnataka, Ideal Ice Cream has played an important role in establishing Mangaluru as the Icecream capital of India.
Late Mr. S. Prabhakar Kamath founded Ideal Icecream in 1975. Our brand had a modest beginning in the form of an icecream parlour. Established on the tenets of quality, taste, innovation and affordability, we have grown to one of the most loved and valued brands in the ensuing 50 years. We are a family owned and operated business, and have Mr. S. Mukund Kamath, an inspiring entrepreneur at the helm of our organization.
Quality is sacrosanct for our organization and is ingrained in the organizational culture. Customer delight being our single most important focus area, we strive in every way to ensure that every ice cream from our state-of-the-art-manufacturing facility exudes excellence. Hence, we are a benchmark for quality and taste in the Indian Icecream Industry.
Distribution footprint of Ideal Icecream Private Limited covers over 4500 retailers in Karnataka, Kerala and Goa. We are in the process of extending our presence further in these states and into new geographies.
Ideal Icecream Private Limiteds product portfolio contains more than 150 SKUs including candy sticks, flavoured ice creams, sundaes, cones, frozen desserts, real fruit-based ice creams and premium ice creams.
Our icecreams have won 27 awards in the Great India Icecream contest organized by DuPont and IDA. These include 5 Best in Class, 8 Gold, 9 Silver and 5 Bronze awards. This speaks volumes about the quality and taste that is being offered to our customers.
Milky Way To Your Heart is our motto; we are on a mission to be the favourite ice cream of all the icecream lovers in our country, and beyond!
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Employee ratings
7 reviews
Culture
4.0
Career growth
4.0
Work-life
4.4
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