Tele Caller

Job Title: Telecaller
Company: Super AI Polaris Pvt. Ltd.
Location: Delhi
Experience: 1-3 Years
Employment Type: Full Time, Permanent

Department: Sales & Business Development
Industry: IT Services & Consulting

Job Description

We are looking for an enthusiastic and communication-oriented Telecaller to connect with prospective customers, understand their requirements, generate qualified leads, and support the sales team in driving business opportunities.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide relevant information about our products and solutions.
• Generate, qualify, and follow up on leads through calls, WhatsApp, and email.
• Schedule product demonstrations and meetings for the sales team.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions in the CRM.
• Follow up consistently with prospects and ensure timely updates.
• Coordinate with the sales and technical teams for smooth lead handling.
• Achieve assigned calling, lead-generation, and conversion targets.
• Maintain professional communication and build positive customer relationships.

Required Qualifications

• Bachelor's degree in any discipline.
• 1-3 years of experience in telecalling, telesales, inside sales, or lead generation.
• Excellent verbal communication and interpersonal skills.
• Good Hindi and English communication skills.
• Comfortable making a high volume of calls and following up with prospects.
• Basic knowledge of MS Office, CRM tools, WhatsApp, and email.
• Strong follow-up skills and a target-oriented approach.

Preferred Skills

• Experience in B2B sales, IT, SaaS, AI, EdTech, or technology sectors.
• Experience handling inbound and outbound leads.
• Ability to understand customer requirements and communicate solutions effectively.
• Good negotiation and persuasion skills.

Key Skills

Telecalling | Telesales | Lead Generation | Inside Sales | Customer Handling | Follow-ups | CRM | Communication | Lead Qualification | Sales Coordination