Tele Caller

Key Responsibilities:

• Make a minimum of 100 active customer calls per day.
• Generate leads and convert them into sales.
• Follow up with existing and potential customers through calls and WhatsApp.
• Understand customer requirements and recommend suitable EDIO products/services.
• Maintain daily records of calls, leads, follow-ups, conversions, and customer feedback.
• Achieve monthly sales and revenue targets.
• Build and maintain strong relationships with technicians, service centres, and other customers.
• Coordinate with the operations team for order processing and delivery.
• Collect customer feedback and identify opportunities for improving sales.
• Submit a daily EOD sales report to the reporting manager.

Performance & Growth

• Salary hike: Based on individual performance, target achievement, and contribution to the company.
• Performance incentives: Additional incentives will be provided based on sales conversions and achievement of assigned targets.
• High performers will have opportunities for increased responsibilities, promotions, and career growth within EDIO.

Key Performance Indicators (KPIs)

• 100+ active calls per day
• Monthly sales target achievement
• Lead-to-sale conversion
• Follow-up effectiveness
• Customer acquisition and retention
• Daily reporting and discipline