Tele Caller

Job Description Telecaller | Real Estate

Position: Telecaller / Telecalling Executive
Industry: Real Estate
Department: Sales & Pre-Sales
Experience: 0–3 Years
Location: PUNE
Employment Type: Full-Time

About the Role

We are looking for an energetic and target-oriented Telecaller to join our real estate sales team. The candidate will be responsible for connecting with potential customers, understanding their requirements, generating qualified leads, and scheduling site visits for the sales team.

Key Responsibilities

• Make outbound calls to potential customers and generate sales leads.
• Explain real estate projects, locations, configurations, pricing, and investment opportunities.
• Understand customer requirements, budget, preferred location, and purchase timeline.
• Qualify leads and maintain accurate customer information in the CRM.
• Follow up regularly with interested prospects through calls and WhatsApp.
• Schedule and coordinate site visits with prospective buyers.
• Transfer qualified leads to the sales team for further conversion.
• Maintain daily call records, follow-up reports, and lead status.
• Achieve daily, weekly, and monthly calling and lead-generation targets.
• Build a strong relationship with prospects and provide timely responses.
• Coordinate with the Sales Team to ensure smooth lead conversion.

Key Skills

• Excellent communication and convincing skills.
• Strong Hindi and English communication.
• Good follow-up and negotiation abilities.
• Target-oriented and self-motivated approach.
• Basic knowledge of MS Office and CRM software.
• Ability to handle customer queries professionally.
• Prior experience in real estate telecalling, telesales, or pre-sales will be an advantage.

Qualifications

• Minimum 12th pass; Graduate preferred.
• Freshers with excellent communication skills can also apply.
• Candidates with experience in real estate, BFSI, telecom, insurance, or telesales are preferred.

Performance Metrics

• Number of quality calls made.
• Qualified leads generated.
• Site visits scheduled.
• Follow-up effectiveness.
• Lead-to-site-visit conversion.
• Monthly sales contribution.

What We Offer

• Competitive salary + attractive incentives.
• Performance-based growth opportunities.
• Professional and supportive work environment.
• Opportunity to build a career in the real estate industry.

Ideal Candidate: Someone who is confident on calls, enjoys interacting with people, is comfortable with targets, and has the ability to turn conversations into genuine sales opportunities.