Tele Caller
koza aesthetic care · Bengaluru · onsite · Posted 61d ago
About a minute. You'll make an account on the way through.
About this role
Company Description:
Discover transformative beauty at KOZA Aesthetic Care. Our newest center in Jayanagar, Bangalore, offers premium services in skincare, hair transplant, weight management, cosmetic surgeries, and dental veneers. With a track record of excellence from our Electronic City and Banashankari locations, we bring expertise and innovation to every treatment. Join us and experience personalized care in a state-of-the-art facility. Unlock your radiance with KOZA Aesthetic Care.
Telecaller Aesthetic Clinic
Location: Ground Floor, 35/20, 11th Main Rd, Vishya Bank Colony, 5th Block, Jayanagar, Bengaluru, Karnataka 560041
Experience: Minimum 2 Years (Aesthetic / Healthcare preferred)
Role Overview:
We are looking for an experienced Telecaller who can handle patient inquiries, manage leads efficiently, and convert them into consultations while maintaining a high level of professionalism.
Key Responsibilities
Handle inbound and outbound calls for patient inquiries
Explain clinic services (skin, hair, cosmetic treatments) clearly and confidently
Convert leads into confirmed appointments/consultations
Perform regular follow-ups via calls, WhatsApp, and SMS
Manage and update lead data in CRM systems
Coordinate with clinic and front desk for scheduling
Handle patient queries and objections professionally
Ensure a smooth and positive patient experience
Requirements:
Minimum 2 years of experience as a Telecaller (Aesthetic / Healthcare preferred)
Strong communication and convincing skills
Good knowledge of aesthetic treatments/services (preferred)
Ability to handle high-volume calls and follow-ups
Familiarity with CRM tools or Excel
Key Skills:
Strong communication & interpersonal skills
Influencing and negotiation skills
Lead conversion & follow-up management
Customer handling and problem-solving
KPIs (Performance Metrics):
Number of calls handled daily
Appointment booking rate
Lead-to-conversion ratio
Follow-up efficiency
What We Offer:
Professional and supportive work environment
Growth opportunities in healthcare marketing
Performance-based incentives
Sourced from naukri