Tele Caller
Quality Thought Infosystems (India) Private Limited · Hyderabad · onsite · Posted 69d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are looking for enthusiastic Tele Callers to join our dynamic team. This role is ideal for freshers/entry-level candidates who are eager to start their career in sales and customer service. As a Tele Caller, you will be responsible for making outbound calls to potential customers, promoting services, and providing exceptional customer service.
Responsibilities
- Make outbound calls to potential customers to promote services.
- Handle inbound calls and provide information to customers as needed.
- Maintain accurate records of calls and customer interactions in the database.
- Follow up with leads and schedule appointments for the sales team.
- Resolve customer inquiries and complaints in a timely manner.
- Achieve daily and weekly call targets set by the management.
- Provide feedback to the team on customer needs and market trends.
Skills and Qualifications
- Excellent communication skills in English Telugu Hindi.
- Strong interpersonal skills and ability to build rapport with customers.
- Basic computer skills.
- Good organizational skills and attention to detail.
- Ability to work in a team environment and independently.
- Strong problem-solving skills and ability to handle objections effectively.
- Willingness to learn and adapt to new processes and technologies.
Sourced from foundit
Skills
Customer ServiceFollow-up Strategiescrm softwareProblem SolvingSales TechniquesCommunication Skillstime managementLead Generationcold callingData Entry