Tele Caller - Provider Acquisition

About the Role

Wizcart is a home services marketplace in Calgary. Every professional on our platform is identity verified and background checked. Your job is to call service providers, explain what Wizcart is, and get them onto the platform.

Key Responsibilities

Call service providers from assigned lead lists across categories such as junk removal, beauty and glam, salon, and pet services.

Pitch Wizcart clearly and briefly: what the platform does, what the provider earns, and what verification involves.

Book qualified meetings for the door-to-door team and confirm them ahead of time.

Onboard providers directly, including account creation, document collection, verification steps, and first-job setup.

Answer provider questions about commission, payouts, scheduling, and app usage.

Follow up with unanswered and undecided leads according to a set cadence.

Log every call, outcome, and next action accurately in the system.

Flag recurring objections and lead-quality issues to the team.

What Success Looks Like

You communicate with clarity, build trust quickly, maintain disciplined follow-ups, and move qualified service providers from first conversation to verified onboarding.

Candidate Profile

Excellent spoken and written English. You will be speaking with Canadian business owners, so clarity and a confident phone presence matter most.

Computer literate and comfortable working across a CRM, spreadsheets, email, and a calling tool, with the ability to learn new software quickly.

Able to hold a real conversation rather than simply read from a script.

Organised and consistent with follow-ups.

Resilient and comfortable with rejection, as most calls may end in a no.

Nice to Have

Prior experience in outbound calling, inside sales, BPO, or customer support.

Experience selling to small business owners or independent contractors.

Familiarity with marketplace or gig platforms.

Core Capabilities

Confident outbound communication and relationship building.

Consultative pitching and objection handling.

Lead qualification, meeting booking, and provider onboarding.

Accurate CRM documentation and disciplined follow-up management.

The Mindset We Value

This role suits someone who is persuasive without being pushy, listens carefully, adapts the conversation to the provider, and stays consistent even when results take time.