Tele caller Lead Qualification
Parksmart · Noida · onsite · Posted 41d ago
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities:
- Lead Qualification & Verification: Promptly connect with new social media leads to confirm contact details, area of interest, preferred location/center, and background information.
- Lead Handling & Follow-ups: Maintain a rapid response time for incoming inquiries and perform structured follow-ups for unreached or busy contacts.
- Database & CRM Management: Update lead statuses, call notes, and verified data accurately in the CRM or Excel tracking sheet in real time.
- Quality Filtering: Identify and filter out invalid, duplicate, or non-serious leads to maintain high pipeline quality.
- Coordination: Forward validated, high-intent leads to the respective center heads or sales representatives for immediate closure or site visits.
Candidate Requirements:
- Experience: 13 years in outbound calling, telemarketing, or lead qualification.
- Language Skills: Strong verbal communication skills in English and Hindi (additional regional languages are a plus).
- Technical Skills: Familiarity with basic CRM software, MS Excel, or Google Sheets.
- Key Traits: Active listener, persuasive speaker, organized, and target-driven.
Role & responsibilities
Preferred candidate profile
Sourced from naukri