Tele Caller-IT sales

Job Description: Tele caller- IT Sales
Location: Noida, India
Employment Type: Full-time | On-site
Experience: 1-5 Years
Shift Timings: UK Shift (1:00 PM-10:00 PM IST)

About the Role

We are looking for a confident and articulate Telecaller / Inside Sales Executive to join our team. The ideal candidate should have excellent English communication skills and experience in making outbound calls, lead generation, customer follow-ups, and appointment setting.

Key Responsibilities

• Make outbound calls to prospective clients and generate qualified leads.
• Understand customer requirements and introduce relevant company services/products.
• Follow up with leads through calls, emails, and other communication channels.
• Schedule meetings/demos for the sales team.
• Maintain and regularly update lead/customer information in CRM or internal systems.
• Build and maintain positive relationships with prospects.
• Achieve daily/weekly/monthly calling and lead-generation targets.
• Handle basic customer queries and coordinate with the sales team for further discussions.
• Maintain proper records of calls, follow-ups, and lead status.
• Research prospects and identify potential business opportunities.

Required Skills

• 1-5 years of experience in telecalling, inside sales, telesales, lead generation, or customer-facing roles.
• Excellent verbal and written English communication skills.
• Confident, persuasive, and professional communication style.
• Good listening and interpersonal skills.
• Comfortable making a high volume of outbound calls.
• Strong follow-up and convincing skills.
• Basic knowledge of MS Office/Google Workspace and CRM tools.
• Target-oriented and self-motivated.

Preferred / Added Advantage

• Experience in IT Sales / Software Sales / B2B Sales.
• Experience selling IT services such as Salesforce, CRM, cloud, software development, consulting, or other technology solutions.
• Experience with lead-generation tools such as LinkedIn, databases, or CRM platforms.
• Previous experience dealing with international clients, particularly US/UK/Australia, would be an advantage.

Interested candidate please share resume on [email removed]