Tele Caller (IT Sales)

Telecaller Job Responsibilities

• Generate new business leads through outbound calls, follow-up calls, and customer enquiries.
• Contact potential customers to promote Websites, Software Solutions, Mobile Apps, Bulk SMS, Digital Marketing, and other IT products and services offered by the company.
• Understand customer requirements over the phone and recommend suitable digital solutions.
• Explain company products and services, including key features, benefits, pricing, and implementation.
• Build and maintain strong relationships with prospective and existing customers through regular communication.
• Follow up on leads, enquiries, quotations, and proposals to convert prospects into customers.
• Schedule appointments and arrange meetings between interested clients and the sales team.
• Achieve daily, weekly, and monthly calling and sales targets.
• Maintain accurate records of customer calls, leads, follow-ups, and sales activities.
• Coordinate with the field sales, technical, and project teams to ensure smooth communication and successful deal closure.