Telco - Product Management - Product Manager

About Telco Team:

Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.

Our Key Offerings are divided into 5 broad categories as follows:

• Entertainment
• Digital Platforms
• CVM Solutions
• Enterprise Services
• Financial Platforms

One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.

Key Responsibilities:-

-Assist in gathering basic business requirements for Telco services.

-Support documentation of functional specifications and user stories.

-Learn and contribute to the product lifecycle of assigned services.

-Monitor performance and health of live Telco services.

-Assist in initial investigation of operational issues and incidents.

-Support creation and maintenance of operational documentation.

-Learn and utilize service monitoring tools and platforms.

-Participate in testing of new service features or deployments.

-Contribute to routine daily operations tasks.

-Collaborate with cross-functional teams (Engineering, QA, Support).

-Develop understanding of Telco protocols and service delivery.

-Enhance skills in data analysis, reporting, and troubleshooting.

Qualification Required:-

- B.E. Electronics & Telecommunications graduate.

- 2–5+ years of experience in telecom, fintech, or digital payments Strong understanding of telco ecosystem (recharges, plans, APIs, billing systems)

- Proven experience in partnerships, category growth, or product management. Strong analytical and problem-solving skills.

- Excellent stakeholder management and negotiation skills. MBA from a Tier-1/2 institute preferred.

Why join us?

• A collaborative output driven program that brings cohesiveness across businesses through technology

• Improve the average revenue per use by increasing the cross-sell opportunities

• A solid 360 feedback from your peer teams on your support of their goals

• Respect, that is earned, not demanded from your peers and manager

Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity.