TechOps-ServiceNow-Full-Stack Software Developer-Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Senior Full-Stack Software Developer About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity We are looking for a senior professional to join the delivery team as a technical reference for development activities. The role involves hands-on coding and code review, close collaboration with the Solution Architect to define implementation details, and the conscious adoption of AI tools to support productivity. The position offers exposure to enterprise technologies and highly complex delivery challenges. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

Your Key Responsibilities

• The selected candidate will join a team designing and implementing enterprise solutions based on ServiceNow for large national and international clients.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
• ServiceNow is currently the market leading platform for workflow management and business process automation, recognized by Gartner as a Leader across multiple quadrants (ITSM, ITOM, HRSD, CSM) and adopted by more than 85% of Fortune 500 companies.
• Where desired, candidates will have the opportunity to expand their skill set and certifications through a structured ServiceNow training and certification plan covering the platform’s key modules.

Skills And Attributes For Success

• Indicative minimum experience of 5+ years in full stack software development roles.
• Beyond years of experience, the selection process will assess the following criteria:

Criterion & Description

• Design autonomy - Independent management of the full development lifecycle, from requirement analysis to production release
• Technical leadership - Demonstrated experience in code review activities or technical coordination (including informal roles) over teams of at least 2–3 developers
• Technical decision making - Ability to take and justify architectural and implementation decisions in design review contexts
• Deliverable quality - Proven delivery track record with high quality standards — testable, maintainable code compliant with industry best practices

Mandatory Technical Skills

• Software Development & Architecture + Strong knowledge of SOLID principles, major design patterns, and clean code best practices + Full stack development experience (backend + frontend) + Ability to work from an architecture defined by a Solution Architect, translating functional requirements into code and autonomously addressing implementation gaps + Familiarity with testing strategies (unit, integration) and a strong focus on software quality
• Frontend + Experience with one or more modern component based frameworks/libraries: React, Angular, Vue.js, Web Components + Solid understanding of component based development, state management, component lifecycle, and REST API integration + Ability to quickly learn new UI stacks in heterogeneous technology environments
• Code Review + Structured experience in identifying architectural, security, performance, and readability issues in third party code + Strong inclination to promote quality standards and provide constructive feedback
• AI Assisted Development + Practical use of tools such as GitHub Copilot, Claude, ChatGPT, or equivalent within everyday development workflows + Critical understanding of the strengths and limitations of generative AI in software development + Ability to validate AI generated output with awareness of risks (hallucinations, vulnerabilities, technical debt)

Soft Skills

• Autonomy & proactivity: ability to independently explore technical details of new technologies without constant supervision
• Technological curiosity: genuine interest in exploring new languages, frameworks, and paradigms — the role involves continuous exposure to complex technical challenges
• Technical communication: ability to clearly articulate design choices to both technical and non technical stakeholders
• Ownership & accountability: strong commitment to quality and responsibility for delivered solutions

Language Skills Language Required Level

• English B2–C1 — advanced comprehension, good production

Preferred Skills

• ServiceNow Platform
• Knowledge of the ServiceNow development framework in one or more of the following areas: domain scripting (Business Rules, Script Includes, Client Scripts, UI Policies), Service Portal, backend (Flow Designer, IntegrationHub, REST/SOAP APIs), UI16, Next Experience (UI Builder, custom components, Seismic).
• If not already present, a dedicated onboarding path is planned.
• AI Driven Services
• Experience in designing or developing AI/ML based features (LLM API integrations, RAG architectures, chatbots, AI powered automation).

What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.