Technology Support Operations (GTS)-Engineer I
Fico · Bengaluru · onsite · Posted 55d ago
Not disclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Deliverables:
- Provide first-level support and incident resolution for IT infrastructure across global regions.
- Perform scheduled technical tasks and system maintenance from a centralized command center.
- Escalate and track critical incidents within defined SLAs/OLAs.
- Maintain accurate documentation for incidents and requests as per operational guidelines.
Role Responsibilities:
- Monitor and administer Linux/Unix environments, Active Batch, and basic cloud platforms (AWS).
- Support PAAS/IAAS/SAAS operations and assist with SQL/Oracle database issues.
- Execute scripts and support networking fundamentals in a 24x7 rotational environment.
- Apply best practices in system operations, incident escalation, and process adherence.
Sourced from foundit
Skills
unix administrationCloud ComputingApplication SupportActiveBatchLinux
About Fico
Fico
Bozeman
US
About
Fair Isaac Corporation enables businesses to automate, improve, and connect decisions to enhance business performance. Fair Isaac Corporation offers provides products and services that enable businesses to automate, improve, and connect decisions to enhance business performance. The company operates in three segments: applications, which include pre-configured decision management applications designed for a specific type of business problem or process; scores, which includes the company’s business-to-business scoring solutions and services, its myFICO solutions for consumers, and associated professional services; and tools segment, which include software tools that clients can use to create their own custom decision management applications as well as associated professional services. Fair Isaac Corporation offers a portfolio of applications, tools, and services in the cloud to clients through its FICO Analytic Cloud, FICO Solution Stack, and FICO Decision Management Platform tools. Fair Isaac Corporation was founded in 1956 and is based in San Jose, California.
Industries
AnalyticsBig DataCollection AgencyConsultingCreditFinancial Services