Technology Sales Specialist, Support Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technology Sales Specialist, Support Services based in the United States.

This is a senior technology sales role focused on growing complex support and managed services solutions across strategic customer accounts. You will identify new opportunities, expand existing relationships, and build a strong pipeline of high-value business. The role combines consultative selling, executive engagement, solution positioning, deal structuring, and contract negotiation. You will work closely with sales, architecture, commercial, and delivery teams to create solutions aligned with customer priorities. As a trusted advisor, you will engage senior stakeholders and translate complex technology challenges into measurable business value. The position offers a remote working environment, significant customer exposure, and the opportunity to influence revenue growth across technology services. Success will require commercial drive, strong industry knowledge, disciplined sales execution, and the ability to navigate complex enterprise sales cycles.

Accountabilities:: Own and grow relationships across assigned customer accounts, acting as a trusted internal and external point of contact and building relationships through C-level stakeholders.

Identify, qualify, and pursue new opportunities within existing accounts, with a strong focus on expansion, renewals, retention, and reducing customer churn.

Develop and execute account, opportunity, and target plans that create sustainable revenue growth and a healthy pipeline of current and future opportunities.

Lead the sales process from opportunity identification through solution positioning, proposal development, negotiation, and closure.

Partner with sales specialists, pre-sales architects, commercial architects, and other matrix teams to design and position solutions that address customer needs.

Present compelling technology solutions, value propositions, partner configurations, and commercial models tailored to customer business priorities.

Lead business conversations with senior executives, including CFOs, CTOs, and other C-level stakeholders, becoming a reliable advisor on technology and business challenges.

Build comprehensive client business plans and use customer and industry data to uncover opportunities, understand priorities, and guide sales strategy.

Maintain accurate CRM records, sales forecasts, close plans, opportunity plans, and pipeline information to support predictable sales execution.

Structure complex deals and negotiate contracts that deliver value for customers and partners while protecting profitability and minimizing commercial risk.

Develop a strong understanding of competitors and apply effective competitive sales strategies to differentiate solutions and win business.

Collaborate with internal teams to ensure statements of work, proposals, and other commercial deliverables are properly managed and delivered on schedule.

Stay current on technology, managed services, industry developments, and emerging trends to provide informed and credible guidance to customers.

Support client solution education, portfolio reporting, issue resolution, and broader account management activities.

Adapt quickly to urgent customer needs, changing priorities, and new business opportunities while maintaining accountability for sales and financial targets.

Requirements:

Extensive sales experience in a technology, IT services, or managed services environment, with a proven record of achieving and exceeding sales and financial targets.

Significant experience selling complex, solution-based technology services and managed services to enterprise customers.

Demonstrated success developing and expanding relationships with C-level executives, particularly CFOs, CTOs, and other senior business and technology leaders.

Strong consultative and client-centric selling skills, with the ability to understand complex customer problems and translate them into compelling, best-fit solutions.

Proven experience defining and executing sales strategies, building pipelines, developing opportunity plans, and driving opportunities through to successful closure.

Strong experience with complex deal structuring, commercial negotiations, contract negotiations, and solutions designed to support profitable and sustainable growth.

Ability to deliver engaging executive-level sales presentations and communicate sophisticated technology concepts in clear, business-oriented language.

Demonstrated ability to work effectively in a team-selling model and collaborate across sales, architecture, commercial, delivery, and matrix organizations.

Strong knowledge of competitors and the ability to develop and execute differentiated competitive sales strategies.

Excellent relationship-building, networking, influencing, negotiation, communication, and stakeholder-management skills.

Strong analytical and organizational abilities, including disciplined management of CRM data, sales forecasts, close plans, and pipeline reporting.

Ability to use customer and industry data to identify trends, uncover business opportunities, and inform account strategy.

Bachelor's degree or equivalent experience in technology, sales, business, or a related field preferred.

Relevant structured sales methodology or negotiation certifications are desirable, as are vendor-specific technology accreditations.

Strong industry, product, and service knowledge with the ability to maintain subject matter expertise across multiple technology domains or solution areas.

Proven ability to resolve complex issues creatively, work under pressure, adapt to urgent priorities, and consistently deliver against challenging targets.

Benefits:

Target compensation range of $115,000–$213,000 USD for U.S.-based locations, with actual compensation determined by work location, experience, technical skills, qualifications, and other relevant factors.

Eligibility for additional incentive compensation based on individual and/or company performance.

Fully remote working arrangement within the United States.

Opportunity to work on complex enterprise technology and managed services opportunities with senior customer stakeholders.

Exposure to a broad portfolio of technology, infrastructure, cloud, security, connectivity, data, and digital services.

Opportunities for professional growth and continued development within a global technology environment.

Inclusive workplace culture focused on collaboration, innovation, diversity, and belonging.

Opportunity to work with cross-functional and international teams on strategic customer initiatives.

Career development opportunities designed to support continued growth and advancement.

Equal employment opportunities and reasonable accommodations for qualified candidates.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1