Technology Manager
Tata Capital · Mumbai · onsite · Posted 23d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Main Accountabilities
Digital Project Execution Delivery
- Manage execution of digital projects and change requests across LOS, SFDC, CRM, and integrations
- Ensure timely delivery aligned to business timelines and requirements
- Track project progress and resolve dependencies across teams
- Ensure timely delivery aligned to business timelines and requirements
- Track project progress and resolve dependencies across teams
Application Support System Stability
- Ensure uptime of core systems (LOS, SFDC, etc) meets defined SLAs ( )
- Drive reduction of system issues, defects, and recurring incidents
- Provide support during UAT, go-live, and post-production phases
- Drive reduction of system issues, defects, and recurring incidents
- Provide support during UAT, go-live, and post-production phases
Service Delivery Issue Management
- Drive reduction in open implementation issues and CRs
- Ensure timely resolution of production issues and escalations
- Monitor service performance and improve turnaround time
- Ensure timely resolution of production issues and escalations
- Monitor service performance and improve turnaround time
IT Governance Compliance Execution
- Ensure adherence to IT governance processes, audit requirements, and controls
- Support reduction in internal audit observations
- Maintain documentation, logs, and compliance records
- Support reduction in internal audit observations
- Maintain documentation, logs, and compliance records
Release Patch Management
- Ensure timely patch deployment across SIT, UAT, and Production environments
- Validate deployments to ensure minimal defects and stable releases
- Coordinate with vendors and internal teams for smooth releases
- Validate deployments to ensure minimal defects and stable releases
- Coordinate with vendors and internal teams for smooth releases
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
crmservice deliverylosissue managementIT GovernancePatch ManagementCRSintegrationsApplication SupportInternal AuditdeploymentsalesforcecomplianceProject Execution
About Tata Capital
Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
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