Techno Functional Delivery Manager

About Solytics Partners:

Solytics Partners is a global analytics and technology firm recognized for innovation and excellence across Risk, Analytics, AI/ML, AML/FCC, and Fraud. By combining deep domain expertise with advanced technologies such as Artificial Intelligence, Machine Learning, Generative AI, and Large Language Models (LLMs), we deliver intelligent platforms and point solutions that help financial institutions streamline risk and compliance processes, meet regulatory requirements, improve operational efficiency, and protect financial ecosystems.

About the Role:

We are looking for an experienced Techno-Functional Delivery Manager to lead end-to-end implementation and delivery of enterprise SaaS/FinTech platforms for global financial institutions. The role combines solution consulting, product understanding, implementation management, technical delivery, stakeholder management, and business transformation.

Key Responsibilities:

• Lead end-to-end SaaS/product implementations from discovery, requirement gathering, planning, configuration, UAT, deployment, go-live, and hypercare.
• Conduct customer workshops, understand business processes, perform fit-gap analysis, and recommend scalable product-based solutions.
• Translate business requirements into functional and high-level technical solutions, user stories, workflows, and acceptance criteria.
• Manage delivery roadmaps, timelines, resources, risks, dependencies, governance, and multiple customer implementations.
• Work closely with Product, Engineering, QA, DevOps, and Customer Success teams to ensure successful delivery.
• Drive product configuration including workflows, business rules, approvals, roles/permissions, dashboards, notifications, and reporting.
• Coordinate API integrations, databases, authentication/SSO, cloud deployments, CI/CD, and enterprise application connectivity with technical teams.
• Manage senior customer stakeholders, steering committees, escalations, and executive communications.
• Drive customer adoption, training, knowledge transfer, and continuous product/process improvements.

Required Skills & Experience:

• 1015 years of experience in enterprise software delivery, SaaS implementation, technology consulting, or program management.
• Strong experience managing enterprise SaaS/product implementations and global customers.
• Strong understanding of SDLC, Agile/Scrum, product development, and implementation lifecycle.
• Good understanding of REST APIs, integrations, SQL/databases, cloud architecture, IAM/SSO, and CI/CD.
• Experience with Jira, Confluence, or Azure DevOps.
• Strong stakeholder management, solution consulting, communication, negotiation, and leadership skills.
• Python/backend development exposure is preferred, but hands-on coding is not mandatory.

Preferred Domain Experience:

Experience in FinTech, Banking, GRC, Risk Management, Compliance, AML/Fraud, Risk Analytics, AI Governance, or enterprise workflow platforms is highly preferred.

Ideal Candidate:

A techno-functional leader who can effectively bridge Business, Product, Engineering, and Customers, understand technical solutions, drive enterprise implementations, and ensure successful product adoption and delivery.