Techno-Functional Consul-Manhattan Active WMS

Job Title: Functional Consultant/Techno-Functional Consultant (Manhattan Active WMS)

Department: Contract Logistics IT Delivery

Location: Gurugram/Remote

JD for Functional Consultant (Manhattan Active WMS)

• Capture and document functional requirements for the global Manhattan Active WM and/or OM templates, working directly with operations stakeholders to make sure what gets built reflects how the business runs on the floor.
• Act as the go-to bridge between operations and IT project teams during deployments, making sure functional decisions are grounded in operational reality and not just technical convenience.
• Perform structured GAP analyses across WM and OM and translate findings into clear recommendations that operations leadership and IT can both act on.
• Design and execute test plans that cover both platforms, supporting QA, SIT and UAT cycles with the rigour needed to go live with confidence.
• Stay close to implementations through go-live and beyond, resolving functional and integration issues quickly and keeping operational teams supported during the transition.
• Lead training and knowledge sharing with project teams, regional operations staff and the Super User community, building the kind of platform confidence that reduces dependency over time.
• Work across Strategy and Design, IT, operations, suppliers and Product Owners to keep the integrated WM and OM landscape moving in the right direction.
• Bring structured thinking to complex or ambiguous scenarios, helping both operational and technical stakeholders reach decisions they can stand behind.
• Championing the combined WM and OM solution as the operational backbone of clients, always with one eye on end-to-end delivery rather than system-level metrics.

JD for Techno-Functional Consultant(Manhattan Active WMS)

Key Accountabilities

• MAWM solution design & requirements definition Assist Project Product Leads with solution design by capturing requirements and translating validated requirements into viable MAWM configurations, all the while challenging designs for adherence to WMS & industry best practice.
• Functional Expertise Act as a MAWM subject matter expert within project teams, confidently challenging and guiding solution decisions in accordance with CEVA standards and WMS best practices.
• MAWM configuration and implementation Configure Manhattan Active WMS to support agreed operational workflows, working closely with IT Project Managers, Business Analysts, Process and product experts.
• Documentation and knowledge transfer Produce high-quality solution design, configuration, testing, cutover and support documentation, ensuring effective handover to operations and support teams in line with CEVA standards.
• Testing, cutover and quality assurance Prepare and support functional testing, SIT, UAT, cutover planning, go-live execution and hypercare, ensuring the configured solution meets documented requirements and operates effectively in the warehouse.
• Vendor and partner collaboration – Work with Manhattan vendor consultants, external integrators and internal technical teams to resolve design gaps, troubleshoot and validate configuration options,
• Connected warehouse applications – Support the functional design and implementation of connected warehouse applications such as TMS, automation interfaces, reporting, labelling tools, invoicing, where these form part of the MAWM solution landscape.