Technical Writer

About The Role We are looking for a Technical Writer to create and maintain high-quality API and developer documentation for Liminal's Wallet-as-a-Service (WaaS) and Digital Asset Custody platform. This role is instrumental in delivering an exceptional developer experience by making API integration intuitive, efficient, and seamless for our customers. The ideal candidate is an engineer-turned-technical writer with hands-on coding experience and a passion for simplifying complex technical concepts. You should have proven experience working with API-first products and creating public-facing developer documentation for technical audiences. You will collaborate closely with Engineering, Product Management, Developer Relations, and Solutions Engineering teams to produce clear, accurate, and user-friendly documentation for APIs, SDKs, Web3 services, and integration workflows. In this role, you will develop API references, integration guides, quick-start tutorials, code samples, release notes, and troubleshooting documentation that enable developers to successfully integrate with Liminal's platform. You will also play a key role in continuously improving our developer portal and documentation ecosystem, ensuring it remains comprehensive, up to date, and aligned with evolving product capabilities.

Responsibilities

• Write and maintain public-facing API documentation, developer guides, and integration tutorials.
• Collaborate with engineering and product teams to translate technical features into developer-friendly documentation.
• Ensure API usability and clarity by creating structured, well-organized documentation.
• Maintain OpenAPI (Swagger) documentation and ensure accuracy.
• Develop code examples, API workflows, and troubleshooting guides.
• Continuously improve documentation based on developer feedback, analytics, and support queries.
• Align documentation updates with new product releases and API changes.
• Implement best practices for documentation versioning, SEO, and accessibility.
• Assist in creating video walkthroughs, API onboarding tutorials, and technical blogs.

Desired Candidate Profile

• 4+ years of experience as a Technical Writer in an API-first product.
• Hands-on experience in writing public-facing developer documentation.
• Strong knowledge of REST APIs, JSON, OpenAPI (Swagger), and API documentation tools.
• Ability to read and write code snippets (JavaScript, Python, Node.js, or similar).
• Experience with developer portals (e.g., GitBook, ReadMe, Docusaurus, or similar).
• Proficiency with Markdown, AsciiDoc, or other documentation tools.
• Experience with Postman, API testing tools, and developer environments.
• Strong ability to simplify complex technical concepts for developers and non-technical users.

Good To Have

• Startup experience and the ability to work in a fast-paced, dynamic environment.
• Familiarity with crypto, blockchain, Web3, or DeFi APIs.
• Experience working with Git and version control for documentation.
• Background in software development or engineering.
• Experience in setting up CI/CD workflows for automated documentation updates.

About Liminal : Liminal Custody is a digital asset management infrastructure platform, offering secure wallet infrastructure and custody-technology solutions for institutions across the digital asset spectrum. This allows organizations to enforce complex transaction policies, and automate their treasury operations, all while maintaining direct control over their assets.Founded in 2021, Liminal is certified with SOC 2 Type II, ISO 27001 & 27701 standards. Headquartered in Singapore, with offices across India, UAE, and Taiwan, Liminal serves clients across the APAC and MENA regions, helping them scale and manage digital asset operations securely and in compliance with regulatory standards. Our website - https://www.liminalcustody.com/