Technical Writer

A Technical Writer is responsible for creating clear, concise, and structured documentation such as SOPs, manuals, and process guides. You will work closely with subject matter experts and cross-functional teams to gather information and ensure accurate and up-to-date documentation that supports internal processes and compliance.

What to expect from the role:
Hands-on experience in drafting SOPs, user guides, and internal documentation.
Exposure to process documentation, compliance requirements, and knowledge management.
Opportunity to collaborate with cross-functional teams (Operations, IT, HR, QA, etc.).
Work under the guidance of experienced professionals in documentation and quality standards.
Gain expertise in formatting and document control using MS Office tools (Word, Excel, PowerPoint).

Create, format, and maintain SOPs, process documents, and internal manuals.
Collaborate with SMEs to gather and structure technical or process information.
Edit and proofread documents for grammar, clarity, and consistency.
Ensure documents follow organizational templates and standards.
Maintain document version control and proper record-keeping.
Prepare presentation decks and reports as needed.
Support audits and compliance checks by maintaining accurate documentation.

Bachelors degree in English, Technical Writing, Communications, or a related field.
12 years of experience in technical writing or process documentation.
Proficiency in MS Word, Excel, and PowerPoint.
Strong attention to detail and ability to follow structured documentation practices.
Excellent written communication and editing skills.
Ability to collaborate effectively with cross-functional teams.