Technical Writer

Job Requirements

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

• Content Creation: Write comprehensive user manuals, Business process documents and other documentation from various input sources like Drafts, Spreadsheets, Videos, etc.
• Cross-Functional Collaboration: Collaborate with subject matter experts (SMEs), engineers, and process owners to gather the requirements and create the required documents
• Standardization: Maintain a consistent style and voice across all technical documentation using industry standard frameworks. Follow customer standards for documentation
• Visual Integration: Incorporate diagrams, CAD screenshots, and flowcharts to enhance document clarity.
• Lifecycle Management: Maintain the document management process like naming & numbering convention, revision control, etc.
  
  

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

• Experience: 5+ years of technical writing experience, specifically within an engineering, manufacturing, or industrial automation environment.
• Education: Bachelor's degree in Engineering, Technical Communication or related field
• Tools: Proficiency with authoring tools such as Google Suite, Lucid, Visio, MadCap Flare, Adobe FrameMaker, or Oxygen XML Author, as well as Git/Markdown
• Core Skills: Ability to read the draft documents, engineering drawings, process charts and understand the intent of the document. Ability to interpret the intent and processes from process videos and SME interviews to generate documents
• Should have exceptional editing skills; strong grasp of structured authoring
• Document Management: Ability to understand the document management control process like JIRA or equivalent.