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Role & responsibilities

Coordinate with developer, tester to understand software product functionality.
Learn software product feature and write Help Document shared for different audiences like users, administrators, developers
Maintain easy to understand flow and language in Help document
Create software product help videos and upload online
Work with UI/UX developer to create graphical content as required
Validate deliverables for accuracy, readability, and usability

Desired Skills:

Completed Graduation (English medium education is preferred)
Good written English, past experience in technical writing is mandatory
Good English pronunciation is mandatory for the Help Video audio recording
Experience with technical writing software is MUST
Good experience with Microsoft office
Experience working with Camtasia, Camstudio, or similar products for professional video recording is a MUST
Experience working in a software product company and recording a software product video will be given preference

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