Technical Writer - 2026

Responsibilities

• Write technical documentation, including overviews, how-to guides, user guides, API documentation, release notes, technical support guides, product user guides, firmware/software guides, white papers, operational procedures, manuals, easy to understand user interface text, online help guides, video tutorials, and developer guides
• Organize existing documents, identify documentation gaps, and drive new projects while keeping a focus on customer needs
• Define documentation requirements and work with engineers to create and update internal and external documentation
• Manage multiple competing priorities in a fast-paced, constantly changing environment
• Edit, clarify, and enhance documents written by engineers
• Support agile delivery of high-quality documentation and content in sync with monthly product releases
• Collaborating with different stakeholders to constantly improve the quality of your deliverables

Requirements

• Bachelors degree or equivalent with practical experience in the software industry
• 6+ years of experience as a technical writer, editor, with a focus on software or workflow applications
• Experience with cybersecurity products is a plus
• Outstanding skills in writing about complex technical and business subjects to a variety of audiences
• Experience researching and writing effective documents for developers and architects
• Ability to conceptualize, and execute projects with a strong bias for action and the ability to prioritize/meet deadlines
• Experience writing and reviewing content in US English
• Excellent oral, written, analytical, and organizational skills
• Detail-oriented, with the ability to think and write in context with the target reader or product user in mind
• Ability to be self-directed and work independently, yet equally comfortable contributing in a global team environment
• Strong technical writing knowledge and information mapping skills
• Experience working in an Agile content development environment
• Experience in writing online help and knowledge-based articles
• Experience with web-based and mobile products
• Experience in content review and localization
• Experience with a markup language such as HTML or XML
• Experience developing video tutorials and gifs
• Candidates must have thorough knowledge and experience in industry-standard authoring tools including Confluence
• Candidates must also have the flexibility to quickly learn new/better tools that the team employs in the future

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.