Technical Support
Awign Enterprises · Bengaluru · onsite · Posted 41d ago
Undisclosed0–3 yrsfulltimeSourced from
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About this role
Job Summary
Key Responsibilities
Required Skills and Qualifications
Preferred Attributes
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a dedicated and detail-oriented Technical Support Specialist to join our team. The ideal candidate will be responsible for efficiently managing our Learning Management System (LMS), handling support tickets, overseeing course uploads, managing webinars, and dealing with data-related tasks.
Location: Domlur, Bangalore
Work hours: 10:00 AM - 7:00 PM IST
Shift: Rotational Shift
Key Responsibilities
- Handle and resolve support tickets promptly and manage the LMS for an enhanced user experience.
- Upload and organize training courses on various platforms, ensuring content is accurate and updated.
- Coordinate and manage live webinars, including scheduling, participant management, and troubleshooting during sessions.
- Efficiently manage, organize, and analyze data, ensuring data integrity and accuracy.
Required Skills and Qualifications
- Strong written and verbal communication skills, with an ability to address client concerns clearly and professionally.
- Advanced skills in Microsoft Excel for managing data, performing analysis, and generating reports.
Preferred Attributes
- Detail-oriented with a strong ability to multitask.
- Experience with LMS platforms and ticketing systems is a plus.
- Ability to work independently and manage multiple priorities effectively.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Ux DesignTechnical SupportTroubleshootinglmsCommunication Skillsticketing
About Awign Enterprises
Awign Enterprises
Internet
350
employees
2016
10 years old
Bangalore / Bengaluru, Karnataka
IN
₹5.9L PA avg
Avg at Awign Enterprises
About
Awign is India’s largest work fulfillment platform for enterprises. We work with multiple large enterprises to “gigify” their core business functions and save on fixed costs.
Industries
Internet
Employee ratings
10 reviews
3.7/ 5
Culture
2.0
Career growth
2.2
Work-life
1.8
Employees rate it well for
Overall Company37Company Culture36
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