Technical Support Voice Process

• Assisting the US customers through answering Inbound calls or Via Live Chats.
• Should be capable of handlining international calls.
• Should be hands on Experience in handling multiple chats at the same time
• Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

• Excellent Communication Skills both in Verbal and written communication.
• Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.