GURUGRAM · FULLTIME
Technical support voice process
Axis
Gurugram · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles & Responsibilities:
Technical Support
- Provide technical assistance to international customers via Voice or Chat.
- Troubleshoot and resolve technical issues related to products/services.
- Escalate unresolved issues to higher-level support or relevant teams.
Communication & Coordination
- Communicate clearly in English with international clients.
- Maintain accurate records of customer interactions and technical issues.
Work Details
- 5 days working per week.
- Both side cab facility provided.
Eligibility:
- Minimum 1 year of international technical support experience.
- Good communication skills in English.
- Candidates with chat support experience can also apply.
Sourced from foundit
Section · 02
Skills
Section · Company
About Axis

Axis
Skane
SE
₹11.7L PA avg
Avg at Axis
About
Y-Axis is the world's largest immigration and visa company. With 50+ company-owned and managed offices across India, Australia, the United Arab Emirates, the United Kingdom, and Canada and 1500+ employees, we serve over 1 million customers.
We manage a high volume of inquiries, exceeding 1 Lakh monthly, from individuals interested in overseas education, work and immigration services. We specialize in providing comprehensive guidance and support to clients navigating the complexities of international opportunities.
We are looking for a dynamic Inside Sales Consultant to join us in our mission of creating Global Indians. In this role, you will serve as the primary point of contact for prospective clients. Your responsibilities will include conducting consultations via phone, email, and in-person meetings. Your aim will be to understand client needs, promote our service offerings persuasively, and address inquiries effectively. Mention about your company profile, things you would want to highlight to jobseekers
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