Technical Support Specialist
Techfuji · Hyderabad · onsite · Posted 27d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide timely and effective technical support to resolve client issues.
- Troubleshoot and diagnose complex technical problems using Linux/Windows systems and Cloud platforms.
- Collaborate with internal teams to resolve customer complaints and enhance overall customer satisfaction.
- Develop and maintain technical documentation and knowledge base articles.
- Stay updated with the latest technologies and trends in the industry.
- Analyze customer feedback and suggest improvements to products or services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionTechnical SupportTroubleshootingcloud platformscustomer feedbackCustomer ComplaintsTechnical DocumentationWindows SystemscloudLinux