REMOTEFULLTIME
Technical Support_ Spanish
Lumina Datamatics
Remote · remote · Posted 2d ago
Sourced from
Undisclosed2–7 yrsfulltimeRemote
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Section · 01
About this role
Role & responsibilities
- Partner Support: Act as the primary solution provider for sellers and their solution providers/SPOCs, addressing technical issues and concerns related to API integration.
- Communication: Engage with clients / sellers/ solution providers over multiple communication channels (phone, email, chat) to provide a world-class experience and achieve successful first-time resolution of issues.
- Technical Analysis: Analyze code and perform API integrations, ensuring smooth connectivity between e-commerce tools and other systems.
Preferred candidate profile
Spanish Certification Level B2 mandatory
Ready to work as per to US timeline
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Section · 02
Skills
Technical SupportSpanishtechnical operationsApplication Support
Section · Company
About Lumina Datamatics
Lumina Datamatics
IT Services & Consulting
3.9k+
employees
1975
51 years old
Mumbai, Maharashtra
India
About
End-to-end content & technology solution provider for publishers
Industries
Media & Entertainment / Publishing
Employee ratings
981 reviews
3.1/ 5
Culture
3.1
Career growth
2.5
Work-life
3.2
Employees rate it well for
Salary169Senior Management102Work Culture72Appraisal71Work Environment70
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