Technical Support Job Openings in Hyderabad

Description

We are looking for freshers/entry-level candidates for the position of Technical Support in Hyderabad. This role involves assisting customers with technical issues and providing exceptional service to ensure customer satisfaction.

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software and hardware.
• Document and track customer interactions and resolutions in the support ticketing system.
• Assist in the development of support documentation and user guides.
• Work collaboratively with other team members to improve support processes and customer satisfaction.

Skills and Qualifications

• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication skills, both verbal and written.
• Familiarity with operating systems (Windows, macOS, Linux) and basic networking concepts.
• Basic understanding of software applications and hardware components.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.

Job Title: Technical Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2021-2026

Experience: Freshers

Salary: 3 Lpa to 3.5 lpa

Location: Bangalore & Hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Menakadevi HR - [phone removed]