HYDERABAD · FULLTIME
Technical Support (International Voice)
Creative Hands HR Consultancy
Hyderabad · onsite · Posted 2d ago
Sourced from
₹3.5L - ₹5.5L PA1–6 yrsfulltimeHyderabad
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Section · 01
About this role
Job description
Location- Chennai, Bengaluru, Hyderabad
Role Details
:
- Role: Technical Support (International Voice)
- Shift: Night Shift
- Transportation: Cab facility is available
- 1 to 2 Years Experience: 4.10 LPA to 4.78 LPA (Maximum)
- 2+ Years Experience: 4.75 LPA to 5.50 LPA (Maximum)
Core Job Responsibilities
- Handle international customer calls and troubleshoot technical issues.
- Focus heavily on achieving First Contact Resolution (FCR).
- Stay updated on newly released products and recent technical updates.
- Deliver outstanding customer service with a friendly, professional environment.
- Sales Component: Position, pitch, and sell Premium Support Contracts to customers based on their technical needs and support entitlement.
Please call Bhavna [phone removed] for more Info
Regards
Bhavna
[phone removed]
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Section · 02
Skills
Customer SupportTechnical SupportUS ProcessInternational Voice Processbpovoice processTechnical Voice ProcessTechnical Process
Section · Company
About Creative Hands HR Consultancy
Creative Hands HR Consultancy
Recruitment
51
employees
2012
14 years old
Chennai
India
₹3.4L PA avg
Avg at Creative Hands HR Consultancy
₹3.5L – ₹5.5L PA
This role
About
Creative Hands HR Consultancy offers comprehensive HR services, addressing the complexities of staffing and recruitment for companies in the Indian market.
Industries
Recruitment
Employee ratings
10 reviews
4.2/ 5
Culture
4.3
Career growth
4.4
Work-life
4.1
Employees rate it well for
Company Culture42Job Security42
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