MUMBAI · INTERNSHIP
Technical Support Intern
Daten & Wissen
Mumbai · onsite · Posted 12d ago
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Section · 01
About this role
- Provide technical support through calls, email, and chat
- Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
- Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
- Coordinate with internal teams to resolve technical issues
- Maintain proper documentation of client queries and resolutions
- Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
- Ensure timely responses and maintain professional communication with clients at all times
- Bachelor s degree in IT, Computer Science, or related field
- Basic knowledge of computer hardware, networking, servers, and GPU systems
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
- Willingness to travel to client locations across Mumbai and outside Mumbai, depending on client requirements.
- Strong problem-solving skills and ability to troubleshoot issues independently
- Laptop is compulsory and must be brought to the office for work.
Client Visits: Mumbai and outstation as required
Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity
Stipend - 10,000 per month
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Section · Company
About Daten & Wissen
Daten & Wissen
25
employees
2019
7 years old
Mumbai, Maharashtra
India
₹4.4L PA avg
Avg at Daten & Wissen
About
Daten and Wissen is a customized Artificial Intelligence solutions provider. Working on some of the state-of-the-art technologies to convert it into a successful business run. The company is working with leading industries to support them on their digital transformation journey to optimize business processes and make insights based decision-making.
We were established to enter the world of Artificial Intelligence, innovate, and help clients leverage the power of AI to increase their business. We are a DPIIT-recognized startup and also an NVIDIA Inception startup partner.
Our Expertise: Computer Vision, Natural Language Processing, Time Series Predictions, Deep Learning, ChatBots, etc.
Our Vision: To understand the market needs, create an Artificial Intelligence system for the needs, innovate, upgrade and grow together.
Our Mission: To work on the path of creating a long-term solution using Artificial Intelligence to make the life of people pertaining to any domain easier, simpler, and more digital.
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Employee ratings
10 reviews
Culture
3.8
Career growth
2.9
Work-life
3.7
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