{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Executive","description":"

Skill Sets:

Handling Technical Support for all our solutions such as G Suite, Microsoft 365 / Azure, Web-Email Hosting ( cPanel & Plesk Control Panels ), Domain Name Registrations, ThinkEmailer.com, Cloud & VPS Hosting etc
Project Implementation for Global Solutions such as Google Workspace, MS 365, Azure, OnleLogin, Freshworks etc.
Supporting Office Systems & Operations.
Hardware & Networking Knowledge will be an advantage.
Knowledge of Web Hosting, DNS Management will be an advantage.
Ability to work independently and on Client sites sometimes.
Ability to respond to customers in English via the Think Support Ticket system.

Candidate's Profile & Benefits:

Ability to handle Support Requests from Clients on Phone and Email.
Work quickly and efficiently under pressure.
Attention to detail. Should be able to interact with clients and get their updates done.
Should be a motivated self starter and like working on fast paced projects.
A Technology geek at heart with Quick Learning Opportunities.
Only candidates currently working or living in Mumbai should apply.
Opportunities for Learning and Global Certification Opportunities with Google, Microsoft, OneLogin, Greshworks etc.
Superb Written and verbal communication skills in English.

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