Technical Support Executive

Position: Technical Support / Customer Support Executive

Company Name: Aeonx Digital Technology Ltd

Website: https://aeonx.digital/

Job Type: Permanent

Work Location: Mumbai

Work Exp: Fresher to 2 years

Notice Period: Immediate Joiner to 15 Days only

Job Description: -

• Handle customer queries and provide timely support.
• Coordinate with customers to understand and resolve issues.
• Work with internal Development and QA teams to track and resolve issues.
• Maintain issue trackers and customer support documentation.
• Assist with basic testing, UAT, and follow-ups.

Preferred Candidates: -

• Good communication skills and problem-solving skills.
• Team coordination and team player.
• Willingness to learn and work with different teams.
• Basic knowledge of SAAS applications / IT / CRM (It will be added advantage).