Technical Support Executive
TP · Jaipur · onsite · Posted 23d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Technical Support Executive
Process: Chat & Voice Support
Salary: Up to 32,000 CTC
Job Description:
We are looking for enthusiastic and customer-focused Technical Support Executives to join our team. The ideal candidate will be responsible for providing technical assistance and resolving customer queries through voice and chat support while ensuring a superior customer experience.
Key Responsibilities:
- Handle customer queries via voice and chat channels.
- Diagnose, troubleshoot, and resolve technical issues efficiently.
- Deliver exceptional customer service and maintain high customer satisfaction.
- Accurately document customer interactions and resolutions.
- Meet quality, productivity, and performance metrics.
Eligibility Criteria:
- Graduates: Freshers and experienced candidates can apply.
- Undergraduates: Minimum 6 months of experience (in any industry) is mandatory.
- Excellent verbal and written communication skills.
- Good problem-solving and troubleshooting abilities.
- Willingness to work in rotational shifts and rotational week-offs.
Compensation & Benefits:
CTC up to 32,000
Cab Facilities Available
Stay & Travel Accommodation Support
Relocation Bonus
Attractive Performance Incentives
Career Growth Opportunities through Internal Job Postings (IJP)
Learning & Development Programs
Fast-Track Career Progression
Dynamic and Inclusive Work Culture
Why Join Us?
- Competitive salary and rewarding incentive structure.
- Relocation support for outstation candidates.
- Strong career growth opportunities through IJP programs.
- Employee-focused work environment with continuous learning opportunities.
- Opportunity to build a long-term career in technical support and customer experience.
Interested candidates are encouraged to apply and be part of a fast-growing, customer-centric organization.
Sourced from naukri