Technical Support Executive
Advent Creation · Pune · onsite · Posted 30d ago
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About this role
Technical Support Executive
Company Details
Company: Advent Creation Pvt. Ltd.
Location: Maharashtra
Department: Technical Support
Job Type: Full-Time / Contract
Work Mode: Office-Based | No Field Work
Experience: Fresher / 0-3 Years
Qualification: B.Sc. (Computer) / B.E. / B.Tech (Computer)
Job Summary
Advent Creation Pvt. Ltd. is looking for a Technical Support Executive to assist users with software-related issues, ensure smooth system operations, and coordinate with internal teams for timely resolution.
Key Responsibilities
- Provide technical support to users and resolve software-related issues.
- Guide users in operating and using the software system.
- Monitor user issues and ensure timely resolution.
- Coordinate with internal technical teams when required.
- Maintain basic records of issues, resolutions and user support.
- Ensure smooth day-to-day software operations.
Required Skills
- Basic Computer & Software Knowledge
- Good Communication Skills
- Troubleshooting & Problem-Solving
- Ability to understand and resolve user queries.
- Responsible, proactive and customer-focused approach.
What We Offer
- Competitive Salary
- Training on Company Software
- Experience Certificate
- Career Growth Opportunities
- Exposure to Technical & Government Projects
Freshers are welcome to apply.
Contact: [phone removed]
Email: [email removed]
Key Skills: Technical Support | Software Support | Troubleshooting | User Support | Computer Skills | Problem Solving | Communication Skills
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