KOLKATA · FULLTIME
Technical Support Executive
Dreamtoz Solution (opc)
Kolkata · onsite · Posted 47d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Gender: Female Candidates Only
Experience: 12 Years
Open Positions: 3
Eligibility & Requirements
1–2 years of experience in Voice Process / BPO / Customer Support
Upselling / Cross-selling experience is mandatory
Excellent English communication & customer-handling skills
Fluent in English, Hindi & Bengali
Strong interpersonal and problem-solving skills
Immediate Joiners preferred
Key Responsibilities
Handle customer queries through voice support
Understand customer requirements and provide appropriate solutions
Identify upselling and cross-selling opportunities
Maintain high standards of customer satisfaction
Handle customer concerns professionally and efficiently
Work Details
Shift: 11:00 AM – 7:00 PM
Working Days: Monday – Saturday
Weekly Off: Sunday Fixed
Interview Mode: Face-to-Face
Sourced from naukri
Section · 02