Technical Support Executive, telecom
HUCON Solutions · Hyderabad · onsite · Posted 61d ago
Undisclosed1–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Provide technical support to customers through phone, email, or chat regarding their queries related to banking services.
- Resolve customer complaints and issues in a timely and professional manner.
- Conduct Know Your Customer (KYC) verification for new customers and update records accordingly.
- Assist in Anti-Money Laundering (AML) compliance by identifying suspicious transactions.
Job Requirements :
- 1-8 years of experience in BPO/Call Centre industry with focus on Banking Processes.
- Strong understanding of KYC procedures and AML regulations.
- Excellent communication skills with ability to handle high-pressure situations.
Sourced from naukri
Skills
IntouchCXFoundeverConcentrixAmlKYC
About HUCON Solutions
HUCON Solutions
Recruitment
51-200
employees
2008
18 years old
Secunderabad
India
₹2.1L PA avg
Avg at HUCON Solutions
About
Hucon Consultants is an organised recruitment service provider offering job consultancy services, placement consultancy services, overseas job consultancy services and recruitment consultancy services
Industries
Recruitment
Employee ratings
10 reviews
4.1/ 5
Culture
4.3
Career growth
4.1
Work-life
4.3
Employees rate it well for
Company Culture41Overall Company41
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